Job Description
- Designing and implementing network infrastructure solutions.
- Establish, monitor, and troubleshoot all network hardware and software, including routers, switches, firewalls, and load balancers.
- Ensure network security and integrity through the implementation of security protocols, access controls, and intrusion detection systems.
- Develop and maintain comprehensive network documentation, including diagrams, inventories, and standard operating procedures.
- Network troubleshooting, operation, and maintenance support for the clients.
- Develop low/high-level design, implementation, and user acceptance for assigned project.
- Prepare project management documents, work-end reports, incident reports, and maintenance reports.
- Customer and third-party vendor communication.
- To assist pre/post-sales support (BOM and product sizing).
- Managing to work with cross-functional teams and fulfilling assigned duties professionally.
- Deliver excellent customer service and interact in a highly effective manner with other team members and management.
Job Requirements
- Bachelor's degree or Diploma in a related field.
- Over 5 years of hands-on experience in administering and troubleshooting networks.
- CCNA/CCNP (Non-Mandatory) but should have a good understanding of Switching and Routing protocols.
- Proven experience in deploying, maintaining, and troubleshooting networks in Enterprise environments.
- Hands-on experience with major network vendors (e.g., Cisco, Juniper, Fortinet, Palo Alto and F5).
- Basic understanding of network security concepts.
- Proficiency with network security devices and practices
- Excellent communication, self-motivation and good learning.
- Ability to work with customers on solutions to technical issues under pressure.
- Passion to work in the technology industry.
- Ability to learn new technology and products.
- Good team player, interpersonal and communication skills with positive attitudes, demonstrates the ability to achieve results.
- Able to communicate with both internal and external such as customers, vendors and distributors.
- Able to travel if required.
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