Job Description
- To ensure that the Customers have best possible Customer Life Cycle Experience and to contribute to the growth of the Organization by creating Revenue Streams and generating Sales.
- Familiarize oneself with the focused Industry and acquire necessary knowledge on relevant Industry specific Solutions
- Understand addressable Market Size and create Sales Pipeline and Marketing Budget in accordance with Sales Targets assigned
- Identify and Engage Global Partners who are providing relevant Industry specific Solutions actively
- Develop Go-To-Market Strategy and Plan Go-To-Market Activities for relevant Industry specific Solutions
- Generate Prospects and Leads through research and demand generating marketing activities
- Convert Prospects and Leads to Opportunities by proposing relevant Industry specific Solutions which address their issues/pains/problems
- Ensure timely, prompt and professional communication in all the engagements
- Create proper Relationship Coverage by identifying, mapping, engaging, and developing pleasant professional relationships with key stakeholders
- Develop trusted advisor relationships with key stakeholders
- Prepare and conduct Sales Presentations and organize Proof-of-Concept Workshops for Customers by coordinating with Global Partners
- Lead or participate in preparation of Commercial and Technical Proposals
- Develop business proposals to meet deadlines of RFPs/Government Tenders in collaboration with both internal and external parties for effort estimation, project scoping and project scheduling
- Facilitate Customer’s decision-making process professionally
- Strategize and conduct Commercial Negotiations effectively and drive to award the deals
- Prepare complex Sales Contracts, Purchase Orders, Sales Orders according to Standard Operation Procedures in coordination with Partners and Customers
- Build and maintain long lasting Customer Relationship in the Accounts under own’s Account Management
- Be the lead contact point for any and all matters specific to the Accounts under own’s Account Management
- Keep track of 360-degree Customers Engagement under own’s Account Management: monitor project progress, review customer’s satisfaction on service quality, initiate/attend meetings to resolve disputes, facilitate invoicing and payment collections
- Participate, contribute, and assist in project activities as necessary
- Forecast and track key sales/account metrics and report the status to Business Development Head
Job Requirements
- Degree Holder, preferably Sales and Marketing, Business Administration, Business Management, Finance, Software Engineering, IT or related degree
- Minimum 3 years proven working experience as a Sales Executive, Sales Manager, Account Manager, Business Development or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including Executives and C-Levels
- Demonstrable ability to de-escalate, resolve issues, disputes, arguments and complaints with service-oriented mindset
- Proven ability to handle multiple opportunities and accounts while maintaining sharp attention to detail
- Excellent communication skills, negotiation skills and presentation skills
- Strong verbal and written communications in Myanmar and English
- Proficiency in Microsoft Word, Excel, Power Point and relevant Productivity Tools
- Must be able to work in Public Sector, Private Sector and Foreign Projects without preferences
- Must be able to travel to and work at customer project sites locally and internationally if necessary (typical assignment period - 6 months)
- Must be able to prepare, organize, communicate and present functional and technical documents
- Must be self-motivated, proactive, organized and actions-and-results oriented
- Must be able to identify, resolve, escalate and mitigate issues and customer complaints effectively through service-oriented mindset
- Must be able to manage multi-task and successfully work under tight deadlines and pressure
- Must be a team-player who can work with multiple different teams
- Decent Personality, Team Spirit, Strong Work Ethics
- Possess strong analytical, critical thinking and problem-solving skills to solve and troubleshoot challenging problems
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